Policies

I understand that emergencies and unexpected circumstances happen, which can result in cancelling appointments. However, I have worked hard to build my small business and my policy is in place to protect both myself and my business. My policy is only in place to cover last minute appointment cancellations as 99% of the time the appointment slot doesn't get filled due to the short notice period.

If you need to cancel your appointment, I simply ask that you give as much notice as possible. Respectfully, no later than 48 hours before the appointment.

If you need to cancel within 24 hours of your appointment, you will be charged 50% of the booked treatment price. This does not include rescheduled appointments (25% deposit will be taken upon reschedule). 

I ask that you arrive on time to your appointment. Anything later than 15 minutes might mean your appointment will need to be rescheduled or treatment altered to prevent running over into the next clients appointment.

You will be required to pay 100% of the booked treatment price and 25% deposit towards all future bookings.

I politely ask that once the treatment has begun, you refrain from using your phone or touch personal possessions. This is to allow me to carry out your treatment to the highest standard and create a relaxing experience for you.

I ask that you do not eat whilst in the Beauty Studio. Drinks are welcome and offered during your treatment.

Card, bank transfer and cash payments are accepted.

Patch Tests are required at least 48 hours before any tinting services. A Patch Test must be repeated if you have not had the treatment within 8 weeks to ensure there is no reaction or changes within product ingredients.

I have the right to refuse a service if I feel anyone is behaving inappropriately or is intoxicated.